Privacy Policy

How Stradefy handles account, license and platform usage information.

STRADEFY - PRIVACY POLICY

Last Updated: May 2026

1. Introduction

Welcome to Stradefy Platform.

This Privacy Policy explains how Stradefy Platform ("Stradefy Platform", "we", "our", or "us") collects, uses, stores, protects, and shares information when users access our platform, services, websites, applications, automated trading tools, APIs, or related environments.

By accessing or using Stradefy Platform services, users acknowledge that they have read, understood, and agreed to this Privacy Policy.

Each subscription, renewal, upgrade, plan change, reactivation, or continued use of the services constitutes acceptance of this Privacy Policy, the Terms of Service, and the Refund Policy then in effect.

2. About Stradefy Platform

Stradefy Platform is a technology platform focused on automated trading environments, strategy access management, cloud-based operational configuration delivery, license management, trading performance synchronization, operational analytics, and software and Expert Advisor distribution.

Stradefy Platform does not provide investment advice, financial consulting, brokerage services, or guarantees of profitability.

3. Information We Collect

We may collect the following categories of information:

3.1 Account Information

When creating an account or subscribing to Stradefy Platform services, we may collect full name, email address, billing information, account credentials, country and language preferences, and subscription information.

3.2 Platform Usage Information

We may automatically collect information related to the usage of Stradefy Platform, including login timestamps, browser and device information, operating system, IP address, access logs, pages visited, session duration, navigation behavior, feature interactions, validation events, license usage events, runtime access events, and data required to detect abuse, unauthorized sharing, account misuse, or attempts to bypass plan limits.

3.3 Trading Environment Information

Depending on the services enabled by the user, Stradefy Platform may collect broker server information, MetaTrader 5 account identifiers, strategy configuration identifiers, execution statistics, synchronized operational metrics, historical performance summaries, and backtest metadata.

Important: Stradefy Platform does not request or store broker passwords or direct financial custody credentials.

4. How We Use Information

We may use collected information to provide Stradefy Platform access, validate subscriptions and licenses, deliver strategy configurations, synchronize operational metrics, improve platform stability and performance, prevent abuse and unauthorized access, detect improper license sharing, enforce plan limits, analyze platform usage, communicate service updates, provide customer support, and comply with legal obligations.

5. Payment Processors

Payments associated with Stradefy Platform services may be processed through third-party providers such as Stripe and other supported processors.

Users acknowledge that payment-related operations, including refunds, disputes, reversals, fraud analysis, and payment authorization reviews, may also be subject to Stripe's internal operational procedures and policies.

Stradefy Platform does not control the internal decision-making processes, banking network rules, or operational timelines of Stripe or other payment processors.

6. Financial Market Disclaimer

Financial markets involve substantial risk. Stradefy Platform provides technology, software, operational analytics, and automated execution environments.

Stradefy Platform does not guarantee profits, guarantee future performance, provide financial advice, eliminate trading risks, or guarantee operational continuity of brokers, exchanges, third-party providers, or internet infrastructure.

Users are solely responsible for financial risk decisions, broker selection, account management, capital exposure, operational supervision, and compliance with local regulations.

7. Final Provisions

By accessing or using Stradefy Platform services, users acknowledge that they understand the nature of internet-based platforms, understand the risks associated with financial markets, accept the operational limitations of online services, and consent to the collection and processing practices described in this Privacy Policy.

If the user does not agree with this Privacy Policy, they should discontinue the use of Stradefy Platform services.